Contact MixShift support
Stuck, or found something that looks wrong? Reach us here:
- Email: support@mixshift.io
- Contact form: the Contact page on mixshift.ai (pick the product your question is about)
What to include
The fastest fixes come from specific reports. Include what you can of:
- Where you were. The product and page (for example "Report Center, the export screen").
- What you did, what you expected, what happened instead. Three short sentences beat a paragraph.
- The specifics. Brand, marketplace, date range, and metric if your question is about numbers. A screenshot helps more than a description.
- When it happened, with your time zone.
Data questions
If your question is "this number looks wrong," first see Why don't my numbers match Seller Central? It resolves most cases. If yours survives that article, send us the single day, marketplace, and metric you compared, and we will trace it through the pipeline.
Related
- Report Center troubleshooting
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