Plugin FAQ
Does the plugin cost extra?
No. It is included with your MixShift subscription.
Where does the plugin run?
The full experience (skills plus the bundled CLI) runs in Claude Code and in the Cowork desktop app, on Windows, Mac, and Linux, and admins can roll it out organization-wide. Other tools (claude.ai connectors, ChatGPT, Cursor, Codex) reach the same data over MCP through the Builder Platform; they get the data connection, not the packaged skills.
Can the plugin change things in my ad account?
Not without you seeing it first. Advertising is the only surface that can write to Amazon at all, and every change runs as a preview: you see the exact change set and confirm before anything reaches Amazon. Declined previews send nothing. Every applied change lands in an audit trail. The warehouse itself is read-only at the database level.
Do I need my own Amazon developer accounts?
No. Your Amazon accounts are already authorized through MixShift, so you skip the developer applications entirely and there is no token plumbing to build or maintain.
Who at my company can see what?
Everyone at your MixShift org sees the same brands once signed in. Per-user data scoping is not available today.
We are an agency with several MixShift accounts. How do we switch?
One sign-in maps to one MixShift organization. To work in another account, sign in again with that account's email. Smoother multi-account switching is on the roadmap.
Is my data safe?
You sign in on the MixShift sign-in page; the plugin never sees your password and only holds short-lived tokens that refresh automatically. The warehouse connection cannot write. During beta, usage telemetry is attributed (account and person) so we can fix problems fast; the plugin repository documents exactly what is collected and how to opt out.
Why does a skill say it needs brand context?
The analytical skills make brand-specific judgment calls, so they read a brand profile you build once per brand. It takes one working session and gets sharper as you correct it. See Set up a brand.
How do I keep it current?
Say "what's new in mixshift?" any time, and "update the mixshift plugin" when you want to take the update. One rule: a running session keeps its version, so restart after updating. See Keep the plugin updated.
How do I get help or report a problem?
Say "mixshift help" for the capability map, or "send feedback to mixshift" to file a bug, request, or comment straight to the team from the chat. You can also write support@mixshift.io.
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