# MixShift Intelligence MixShift Intelligence explains why a number moved, not just what it is. Instead of a dashboard you have to interpret, it returns a finished result: the headline change, a bridge whose pieces sum exactly to that change, the caveats the engine raised on its own, and a stamped record of the version it was computed with. It is open to every account. See [Get access](/knowledge-base/intelligence/getting-started/get-access) for what that costs. ## How the pieces fit together Intelligence is organized in a few layers, and it helps to know their names, because you will see all of them: - **MixShift Intelligence** is the product: the umbrella you sign in to, and the credential scope you grant to your own tools. - Underneath it are **services**, the broad jobs Intelligence does. **Attribution** is live today. **Forecasting** serves a readiness check, the forecast baseline, and a report-month tracker; see [Forecasting](/knowledge-base/intelligence/reference/forecasting). - Each service is made up of **requests**: the specific, named things you can ask for, each metered on its own. Attribution's requests today are the Operational Bridge, the Advertising Bridge, the Combined Read, Lost Sales, and the Monthly Read (the full list is in [What Intelligence answers](/knowledge-base/intelligence/getting-started/what-intelligence-answers)). - Underneath all of it is the **method**, how the engine actually gets from raw data to an answer. Attribution runs on HCAM, the Hierarchical Causal Attribution Model, with two views: through which levers performance moved, and where in the business it moved. See [Reading a bridge](/knowledge-base/intelligence/concept/reading-a-bridge) for how to read one, and the whitepaper, [RAG-Enabled Hierarchical Causal Attribution Model](/blog/rag-enabled-hcam), for the method in full. Every service reads the same brand memory your team already maintains, the brand context and change log on the Builder Platform. A report built on a bridge can explain a move with what your team already recorded there, a launch, a promotion, a stockout, while the engine's own caveats come from the data. See [Work with brand memory](/knowledge-base/builder-platform/how-to/work-with-brand-memory). ## Attribution, today Attribution answers five requests: the Operational Bridge, the Advertising Bridge, the Combined Read, Lost Sales, and the Monthly Read. Every result is a JSON envelope with a headline, a footing-checked bridge, a list of caveats, a limitations list, and a stamp of the engine and evidence versions it ran on. Add evidence to a request and it also returns "What we know": measured facts and candidate explanations, each with its own evidence. See [What Intelligence answers](/knowledge-base/intelligence/getting-started/what-intelligence-answers). ## Forecasting Forecasting is a service under MixShift Intelligence, on the same catalog, gate, and metering as Attribution. It answers a readiness check (whether a merchant has the history to support a forecast) and serves the forecast baseline and the report-month tracker as data. The baseline is the published forecast, or a revenue baseline computed from your warehouse data and labelled as computed when nothing is published; when there is not enough history, the answer says so. Your team publishes and corrects the forecast in the [MixShift forecasting app](https://forecast.mixshift.ai/), and in Claude the Forecast Max skill explains it in plain language with its measured accuracy. See [Forecasting](/knowledge-base/intelligence/reference/forecasting) and [Get a forecast with Forecast Max](/knowledge-base/intelligence/how-to/get-a-forecast). ## The doors - **The Intelligence Workspace**, where you validate a finding: start from the account result, drill into Item Groups and products, inspect the connected evidence, and test the conclusion against what your team knows. See [Use the Intelligence Workspace](/knowledge-base/intelligence/how-to/use-the-intelligence-workspace). - **The plugin skills.** Monthly Performance Report Max (Monthly Report Max) composes your monthly report from the Monthly Read request; see [Run Monthly Report Max](/knowledge-base/intelligence/how-to/run-monthly-report-max). Forecast Max tells you what to expect from an account, or a brand inside one, in the months ahead, from the Forecasting service; see [Get a forecast with Forecast Max](/knowledge-base/intelligence/how-to/get-a-forecast). - **The plugin command line**, `mixshift intelligence`. See [Run an insight from the command line](/knowledge-base/intelligence/how-to/run-an-insight-from-the-command-line). - **REST and MCP**, for your own code or agent. See [Use Intelligence from your own code or agent](/knowledge-base/intelligence/how-to/use-intelligence-from-your-own-code-or-agent). ## Getting started - [What Intelligence answers](/knowledge-base/intelligence/getting-started/what-intelligence-answers) - [Get access](/knowledge-base/intelligence/getting-started/get-access) ## How to - [Use the Intelligence Workspace](/knowledge-base/intelligence/how-to/use-the-intelligence-workspace) - [Run Monthly Report Max](/knowledge-base/intelligence/how-to/run-monthly-report-max) - [Get a forecast with Forecast Max](/knowledge-base/intelligence/how-to/get-a-forecast) - [Run an insight from the command line](/knowledge-base/intelligence/how-to/run-an-insight-from-the-command-line) - [Use Intelligence from your own code or agent](/knowledge-base/intelligence/how-to/use-intelligence-from-your-own-code-or-agent) ## Concept - [Reading a bridge](/knowledge-base/intelligence/concept/reading-a-bridge) - [Why did my sales on Amazon drop? Finding the actual reason](/knowledge-base/intelligence/concept/diagnosing-a-sales-drop) ## Reference - [Limits and freshness](/knowledge-base/intelligence/reference/limits-and-freshness) - [Forecasting](/knowledge-base/intelligence/reference/forecasting) ## FAQ - [MixShift Intelligence FAQ](/knowledge-base/intelligence/faq/faq)