# Check your data health

If a report looks off, the first question is always the same: is the data behind it current? The Data Hub page answers that in one glance, without a support ticket.

Data Hub is in beta and is visible to organization Owners and Admins.

## Open Data Hub

Go to the Data Hub page in your account area. If you belong to more than one organization, you see the one you are currently working in.

## What each section tells you

- **Connector health.** The state of your Selling Partner and Advertising connections. If one has expired, this is where it shows first, with the option to reconnect.
- **Merchant sync status.** One row per connected merchant: when it last synced and whether the latest sync succeeded.
- **Task health.** Whether the background sync jobs are running normally.
- **Table freshness.** How current each data table is, so you can tell "the sync ran" apart from "the data is up to date."

## Reading it when something is wrong

1. A report looks empty or stale? Check connector health first. An expired connection pauses syncing for that merchant.
2. Connection healthy but a merchant looks behind? Check its row in merchant sync status; the latest run may have failed and will retry.
3. Everything green but numbers seem old? Check table freshness. Data updates once per day, so "through yesterday" is normal.

## Notes

- Data Hub shows the state of your own organization only.
- If a connection repeatedly fails after reconnecting, contact support; that is not something you can fix from your side.

## Related

- How MixShift keeps your data fresh
- Report Center troubleshooting